The data collected, in accordance with the provisions of the European Regulation 2016/679 on the Protection of Personal Data, the owner of the data is informed that they will be incorporated into an automated file, owned by Neare Clothes SC, (Number of iVA J02860625 ) expressly authorizing the processing of said data in order to be able to attend to and resolve the consultation requests sent, as well as inform you of other services offered by NEARE CLOTHES. This Privacy and Cookies Policy establishes the bases on which NEARE CLOTHES SL, with address at CALLE DE LA MADERA 31, 1º EXT DERECHA, 28004, MADRID (MADRID), Spain, processes your personal data when you provide it to us during your experience at through the website www.neareclothes.com (hereinafter, “the Web”), its mobile application or app, understood as the computer application designed to be executed on smartphones, tablets and other mobile devices (hereinafter, “the App”) or other applications, software, digital media, supports or devices enabled to interact with the online sales platform of products, services and functionalities related to the Neare Clothes trademark.
Every time when using the Platform you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, email, billing or shipping addresses, telephone number, type of device. or debit or credit card number, etc. (hereinafter, “Personal Data”), whether to browse it, purchase our products or make use of its services or functionalities, will be subject to the application of this Privacy and Cookies Policy, together with the Conditions of Use and Purchase , the Wallet Conditions and other documents referenced therein (together “the Terms and Conditions”) in force at all times, and you must review said texts to verify that you agree with them.
This Privacy and Cookies Policy and our Terms and Conditions may be modified. It is your responsibility to read them periodically, since those that are in force at the time of use of the Platform will be applicable.
- COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Remember that before you start using any of our services or functionalities, you must read this Privacy and Cookies Policy, as well as the Terms and Conditions in the specific section on that service or functionality. In its section you can see if there are any particular conditions for its use, or if you require specific processing of your Personal Data.
Failure to provide certain information designated as mandatory may mean that it will not be possible to manage your registration as a user or the use of certain functionalities or services available through the Platform.
The user (you) hereby warrants that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications thereof. In the event that you provide us with Personal Data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, the Data Controllers or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.
1.1.NEARE CLOTHES SL, as responsible for the file, will process your Personal Data for the following purposes:
1.1.1. Manage your registration as a user of the Platform.
The Personal Data that you provide us will be processed to identify you as a user of the Platform and give you access to its different functionalities, products and services that are available to you as a registered user.
1.1.2. The development, compliance and execution of the purchase and sale contract of the products or services that you have purchased or any other contract with Us through the Platform. In particular, you should take into account the following:
- If you choose the option to save your payment data, you expressly authorize us to process the data indicated as necessary for the activation and development of the functionality, including your credit or debit card. The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or subsequently processed as part of your payment data. Consent to activate this functionality allows your auto-completed payment information to appear in subsequent purchases, so it will not be necessary to enter it again in each process, and it will be considered valid and current for subsequent purchases. You can modify or delete your cards at any time through the My Account <Payment Information section. We store and transmit your card data in accordance with leading international credit and debit card confidentiality and security standards. The use of this functionality may require the modification of your password for security reasons. Remember that the security in the use of the Platform also depends on its correct use and conservation of certain confidential keys.
- In the case of having purchased a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and having obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform , we process your data to (a) manage the sending or verification of receipt of the Gift Card, and (b) respond to the requests that you or said third party make to us.
- In the event that you have a Gift Ticket and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form to (a) manage the request and process the collection of merchandise at home, (b) respond to requests related to the Gift Ticket or the return that you may make to us, and (c) confirmation of the acceptance of the return and shipment, by e-mail or other equivalent electronic means, of the Credit Card with the refund amount.
- In the event that it is enabled on the Platform and you use the “Size Change” option available in your user account and do not proceed to return the first product purchased under the terms established in the Conditions of Use and Purchase of the Platform , it will be necessary for us to reuse the data of the credit/debit card used to pay for the product purchased in the first place, with the sole purpose of proceeding to collect the new order.
1.1.3. Contact you via email, phone calls, sending SMS or other equivalent electronic means of communication, such as push notifications from the App, etc. in relation to updates or informative communications related to the contracted functionalities, products or services, including security updates of the Platform, whenever necessary or reasonable for their execution.
1.1.4. Respond to the requests you make to us through the means made available to you in the Contacts > Customer Service > online section.
1.2. NEARE CLOTHES SL with address in CALLE DE LA MADERA 31, 1º EXT DERECHA, 28004, MADRID (MADRID) and VAT No. B 02860625 will process your Personal Data as responsible for the file for the following purposes:
i.Attend to the requests you make to us on the Platform through the means made available to you in the Contact > Customer Service > Store section.
Likewise, Neare Clothes will process the data you provide us for the management, attention and monitoring of the requests or requests that you as a customer make, providing your Personal Data in any physical store of the Neare Clothes trademark in Spain.
The development, compliance and execution of the purchase and sale contract of the products you have acquired or contracted services, in accordance with the provisions of the Terms and Conditions of the Platform, in particular:
- NEWSLETTER SUBSCRIPTION
In the event that you authorize your subscription to the Neare Clothes Newsletter, it will provide you with information about our products and services, including, in relation to said products and services, sending commercial communications by email or by any other means of electronic communication. equivalent (such as SMS, push notifications through the App, etc.), as well as by making phone calls.
Subscribing to the Newsletter may entail the use of your Personal Data to make personalized advertising available to you, related to our products and services through emails, SMS, push notifications from the App or other electronic means of our own or third-party collaborators. . In order to improve the service we provide to you, we inform you that Personal Data related to your purchases in our online and physical stores, tastes and preferences may be used for analysis purposes, generation of usage profiles, marketing studies, customer surveys. quality and improvement of interaction with our clients.
If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account.
Likewise, you can unsubscribe through the Newsletter section of the Platform at any time, as well as by following the instructions that we provide in each communication.
- DATA PROTECTION RIGHTS
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time you may exercise your rights of access, rectification, cancellation and opposition by sending an email to: hello@neareclothes.com, indicating the reason for your request.
If necessary, we may request a copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data that you have provided us includes the email address, we would appreciate it if the aforementioned communication specifically stated that circumstance, indicating the email address for which you wish to exercise your right of access, rectification, cancellation or opposition.
- OTHER NECESSARY USES OF YOUR PERSONAL DATA
Likewise, it may be necessary to provide your Personal Data to third parties that offer us support services, such as financial entities, anti-fraud entities, providers of technological services, logistics, transportation and delivery, customer service and/or analysis of the transactions carried out through the Platform in order to offer users sufficient guarantees in commercial operations, etc. By providing us with your Personal Data through this Platform, you expressly authorize us to process and share your information with said collaborators. Your authorization includes those cases in which, for the efficiency of the service, the providers may be located in the United States of America or other countries or territories located outside the European Economic Area that do not provide a level of data protection comparable to that of your country or, where appropriate, that of the European Union.
- INFORMATION ABOUT COOKIES
We use cookies, which are small files with information about your navigation on this Platform and whose main purpose is to facilitate your navigation on it. Please continue reading to learn more about the cookies we use, their purpose and other information of interest.
What is a Cookie?
Information about Cookies
A Cookie is a small text file that a website places on your PC, phone or any other device, with information about your browsing on said site. Cookies are necessary to facilitate navigation and make it more user-friendly, and they do not harm your computer.
Although the general term “Cookie” is used in this policy, as it is the main information storage method used by this website, the “Local Storage” space of the browser is also used for the same purposes as Cookies. . In this sense, all the information included in this section is equally applicable to this “Local Storage”.
What are Cookies used for on this website?
Cookies are an essential part of how our website works. The main objective of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during browsing and on future visits.
The information collected in Cookies also allows us to improve the website by estimating usage numbers and patterns, adapting the website to the individual interests of users, accelerating searches, etc.
Sometimes, if we have obtained your prior informed consent, we may use Cookies, tags or other similar devices to obtain information that allows us to show you from our website, those of third parties, or any other means or advertising based on the analysis of your browsing habits. navigation.
What are Cookies NOT used for on this website?
We do not store sensitive personally identifiable information such as your address, password, credit or debit card details, etc., in the Cookies we use.
Who uses the information stored in Cookies?
The information stored in the Cookies on our website is used exclusively by us, with the exception of those identified below as “Third Party Cookies”, which are used and managed by external entities to provide us with services requested by us to improve our services and the user experience when browsing our website. The main services for which these “Third Party Cookies” are used are obtaining access statistics and guaranteeing payment operations carried out.
How can I prevent the use of Cookies on this website?
If you prefer to avoid the use of Cookies on this page taking into account the previous limitations, you must, firstly, disable the use of Cookies in your browser and, secondly, delete the Cookies saved in your browser associated with this website.
This possibility of avoiding the use of Cookies can be carried out by you at any time.
How do I disable and eliminate the use of cookies?
Below is a table with the Cookies, tags or other similar devices used by this website, along with information on the purpose, duration and management (own or by third parties) of each of them.
User identification: Used to identify and authenticate the user. They also contain technical data of the user session such as connection timeout, session identifier, etc.
Session identification: They identify the user's http session. They are common in all web applications to identify requests from a user in a session.
Navigation status: They allow you to identify what navigation status the user is in (start of the session, first page, first access, status of a scroll, status of a vote, etc.).
User Selections: Store session values selected by the user such as store, language, currency, products, size, etc.
Favorites and last selections: They allow you to remember the user's favorite selections (from stores, for example) or the last selections (from stores, products, consent for the installation of cookies, etc.) in subsequent accesses to the website.
Shopping basket: They store information about the mini shopping basket, as well as the user identification data associated with said basket.
Protocols: They allow managing changes between secure (https) and non-secure (http) domain (protocol).
Navigation analysis cookies: These Cookies obtain generic information about user access to the website (not its content) to subsequently provide us with aggregate information about said accesses for statistical purposes.
Origin (WC_GASource): Used to know the origin of a user when reaching a page on this website, for example, if they reach the product detail page from a product grid, from the search engine or from an external page .
Google Analytics (__utma, __utmb, __utmc, __utmd, __utmv, __utmz, _ga...): Allows you to track the website using the Google Analytics tool, which is a service provided by Google to obtain information on user access to websites. Some of the data saved for subsequent analysis are: number of times a user visits the website, dates of the user's first and last visit, duration of visits, from which page the user accessed the website, which search engine was used. the user to reach the website or which link they clicked on, from what place in the world the user accessed, etc. The information generated by the “cookie” about your use of the website will be directly transmitted and archived by Google Inc (a company with headquarters in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest that you consult the Google Analytics privacy page, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage , to obtain more information about the cookies it uses and how to disable them (taking into account that we are not responsible for the content or veracity of third-party websites).
Optimizely (optimizelySegments; optimizelyEndUserId optimizelyPendingLogEvents; optimizelyBuckets...): Cookies identified with the domain optimizely.com or www.optimizely.com allow us to optimize the appearance, sensations, messages and, in general, their purpose is to ensure that the user obtains a consistent browsing experience on our Website, based on how our users use it. Some of the data saved for later analysis is: the number of page updates the user has viewed, information by visitor segments, such as browser, campaign, type of mobile sources, and all defined custom segments, etc. The configuration of these cookies is predetermined by the service offered by our provider Optimizely, Inc, (a company based in the USA), so we suggest that you consult their website https://help.optimizely.com/hc/en- us/articles/200040335. For more information about the cookies it uses and how to disable them, consult the following link, https://www.optimizely.com/opt_out. Please note that we are not responsible for the content or veracity of third-party websites.
Purchase analysis cookies : These Cookies allow us to collect information about the device from which the purchase is made on this website, with the purpose of verifying that these operations offer sufficient guarantees for customers. These Cookies at no time include sensitive information, such as card data.
Purchase device (thx_guid) : Allows you to uniquely identify the device (PC, phone, etc.) from which purchases are made on this website for subsequent analysis, in order to be able to offer our customers sufficient guarantees in purchasing operations. The information contained in this cookie is collected by an external company to perform these analyses.
This information box will be updated as quickly as possible as the services offered on this website change. However, occasionally during said update, it could happen that the information table no longer includes any cookies, tags or other similar devices, although they will always be devices with identical purposes to those included in this table.
